What is the Maintenance Helper?
It is a free tool that helps you choose service parts for your specific vehicle. Once you have selected your make, series, chassis and engine, you can see routine service parts such as air filters, oil filters, cabin (pollen) filters, engine oil, brake pads, brake discs, timing kits and clutch kits on a single screen and add them to your cart.
Which vehicles can I find service kits for?
BMW (1, 2, 3, 4, 5, 6, 7 and 8 Series, X1-X7, Z3/Z4, i3/i4/iX/i8) and Mercedes-Benz (A-, B-, C-, E-, S- and G-Class, GLA-GLS, CLA/CLS, Sprinter, Vito) models are currently fully supported. For each chassis, compatible parts are filtered at kW, hp and engine-code level.
Are the parts genuine?
We offer 4 quality levels: OEM (original equipment manufacturer), Premium (leading aftermarket brands such as Bosch, Mahle, Mann, Hella, FAG and INA), Plus (mid-range brands such as FEBI, Optimal and Lemförder) and Economy (affordable alternatives). The quality tier is shown on every product card.
How often should a routine service be done?
For BMW and Mercedes-Benz, the factory recommendation is usually every 15,000-20,000 km or once a year. The oil filter and engine oil are changed at every service, the air filter every 30,000 km, the cabin (pollen) filter every 15,000 km and the fuel filter every 60,000-80,000 km. Timing kits are changed every 60,000-180,000 km depending on the model.
What if the part I order does not fit my vehicle?
Because the Helper filters compatibility at engine-code level, the risk of getting the wrong part is minimal. If you are still unsure, you can talk to our parts advisers via our WhatsApp Support line.
Can I add the whole kit to my cart in one click?
Yes. On the results screen, the 'Add the Best to Cart' button adds the highest-quality product (OEM/Premium tier) from each group to your cart in one click. Or you can pick items one by one as you need.
How long do out-of-stock parts take?
Parts not in our warehouse but available from our suppliers are shipped within 2-4 business days at the latest. Items in our warehouse whose payment is approved by 15:00 are handed to the carrier the same business day. The 'In stock only' filter on the results screen shows only products that can be dispatched immediately.
Does the Maintenance Helper work on mobile devices?
Yes, the Helper is fully responsive. You can use it comfortably on your smartphone and share your selections with our support line via WhatsApp.